Who We Are

We are a team comprised of 10 staff who are split under specific funding streams to offer the different areas of support a list of workers and who to contact for more information is shown below
Carlie Loring Project Coordinator
Child Protection Officer
Joann Greening Administration and Monitoring Officer
Caroline Lewis
Jayne Williams
Family Unit Support Workers
Rhian Llewellyn
Sarah Millar
Maria Pritchard
Housing Related Support Workers
Anniek Hengeveld
Karen Davies
Aimie Pate
Parenting Programme Family Support Workers

Carlie Loring

I became part of RFTS in 2007 as a volunteer after qualifying in a level 3 CACHE Diploma in Childcare and Education, and then later in the year secured a job as Family Support Worker. This was the beginning of my journey that shaped me as a person, taught me so much and made me who I am today. Seeing the support RFTS gives to families make such a difference and a positive impact gives me such pride. I then completed my degree in Childhood Studies whilst working at RFTS.

Then four years later I became the Assessment and Development Officer which was a role I initiated myself after identifying the need through my support work. I was then asked in August 2013 if I would take on the role of Child Protection Officer which I accepted. This presented me with new challenges and expanded my knowledge and understanding within this area. I was then promoted to Deputy Co-ordinator in November 2014 whilst I was completing my Level 5 in management. In June 2015 we were very sad to see Sian Williams leave the organisation; however this presented me with a new opportunity to interview for the Project Co-ordinator job and was extremely fortunate to be successful in gaining the post. Since then I have been working on improving and developing the structure of support we offer to families in Caerphilly and also building on my team’s skills.

I am very proud of the team I currently have and cannot thank them enough for all their hard work.

Joann Greening

My name is Jo Greening, I have worked in Right from the Start since 2003. Over the years my role has changed many times. I am currently the Monitoring Officer, so amongst other general duties I am responsible for collating the data to report back to the organisations that provide our funding.

As an organisation we have been through many changes and challenges over the years, but throughout have provided support to Parents and families within the Caerphilly Borough when they have been going through difficult times. I am proud of all that Right from the Start has achieved and the support it has provided to the families. We have a really strong team and I look forward to facing any new challenges that the role may bring together and seeing Right from the Start continue to grow and develop.

Caroline Lewis and Jayne Williams

My name is Caroline Lewis I have been working with Right From The Start since 2008 and in that time my role has changed immensely from supporting families within the community, assisted in facilitating groups which included Behaviour groups and the Nurturing Programme and since April 2014 I have been working alongside my work colleague Jayne Williams supporting single parents and young families in Right from the start Family Unit. Jayne has been working for the organisation since 2006 and has also developed into her current role from previous roles.

As support workers and parents ourselves we understand that becoming a parent can be a daunting experience our main aim is to support families to develop life skills to enable them to live independently within the community.

We get great satisfaction knowing that families have moved on into their own accommodation putting these skills into practice and safeguarding their families and tenancy’s it’s a great privilege to meet new families and watch them grow in confidence however this can be challenging but never boring and without doubt an enjoyable rewarding experience, role on years to come.

Sarah Millar

Hi my name is Sarah; I have been a member of the RFTS team since May 2015. In my role as Family Support Worker, I support vulnerable families in the community with various issues and difficulties, including housing and moving home, accessing welfare benefits, financial support, including budgeting and debt advice, in addition to many other key areas. I enjoy being able to support those who are most vulnerable in our community to make their voice heard and improve their lives for the benefit of their families. Supporting a person to gain the confidence to challenge themselves to make their lives better is very rewarding. I also love the sense of autonomy that the role involves; every day presents such different challenges and diversities as I support those to tackle many complex housing-related issues.

Maria Pritchard

I am the newest team member of Right From the Start who started in November 2015 and I am a Housing Related Support Worker.

My role within the organisation is the same as Rhian and Sarah who I work very closely with to learn and develop, to provide support to vulnerable families within their homes covering the Caerphilly County Borough.

I am learning every day and look forward to a long and happy future with Right From the Start.

Rhian Llewellyn

My name is Rhian Llewellyn I have been working with Right From The Start since 2013 as a Housing Related Family Support Worker.

I currently work out in the community covering all of Caerphilly County Borough, I visit families within their own homes and provide a range pf support.

The support I provide can be:
• Emotional support – sharing thoughts and feelings.
• Managing money – budgeting, debt management.
• Physical & Mental health – attending GP appointments.
• Managing accommodation – housing repairs, improvements.

And so much more….

Within my role I have had many opportunities and developed as a person, making a difference to people's life helping them on the way to be more independent is such a big part of this job and it is so rewarding. No day is the same each individual will need a different approach which makes your job complex and sometimes challenging but very gratifying at the same time!

Anniek Hengeveld

I am Anniek and have worked with RFTS as a parenting Family Support Worker since 2012, and really champion the work we deliver in the community.

My main role is delivering parenting Programmes throughout the borough and promoting our service within our specific areas, ensuring parents know what they can access for themselves, their children and families.

Every programme delivered presents with another challenge but all the while so enjoyable. I look forward to many more years ahead of us.

Karen Davies

My name is Karen; I am 46 & have worked as a FSW with RFTS since January 2015. I have been co-facilitating PNP groups since April 2015 following my PGL training and I also carry out some individual work with parents alongside or following the 10 week programme. I am a parent to two teenage sons and also a trained Nursery Nurse. I feel I have learnt so much since starting in my new post from becoming a PGL, other training I have been lucky enough to receive, from my colleagues here in RFTS and also the other professionals I have met while working day to day. I look forward to meeting new parents ready for our future groups and also being able to build on the success that RFTS has built up over the years.

Aimie Pate

I’m Aimie Pate, 27 and I’ve worked with Right from the Start since January 2015 as a Family Support Worker.

I work alongside Carlie, Anniek and Karen as a Parent Group Leader and we deliver The Parent Nurturing Programme (PNP) in our specific Flying Start areas, and can also deliver individual home support. We also work in partnership with other services throughout CCB.

I enjoy all aspects of the job, in particular I enjoy meeting and getting to know the families we work with; before, during and after the PNP has ended. I also enjoy gaining more knowledge and understanding through new and updated training which I can then use within my every day role as a Family Support Worker. Being able to work alongside the families after they have finished the programme is also lovely, to see the families continue to grow and progress in their family life.

Management Committee

As Trustees of Right from the Start we are responsible for making sure the organisation is run well according to its aims and that it is financially sound. We set the overall policy and give direction on strategy and performance.

We are all volunteers who have taken on this responsibility because we strongly believe in the value of what RFTS seeks to do and want to play our part. Trustees are unpaid.

If you are interested in joining us please get in touch.


Margaret Lippard - Chair
Margaret was in at the very beginning, when RFTS was set up, and has been involved ever since. She has a background of working as a lawyer, teacher, social worker and health service manager.

Councillor Phil Bevan
Phil has represented the Morgan Jones Ward on Caerphilly Council since 1976. One of the committees he serves on is the Voluntary Sector Liaison Committee. He is also a Caerphilly Town Councillor.

Lynne Gornicki
Lynne previously worked for RFTS as a Support Worker and Volunteer Coordinator. She has been a foster carer and now is an Adult Placement Worker for people with learning disabilities.

Councillor Barbara Jones
Barbara worked for Social Services before her retirement. She now represents St James Ward on Caerphilly Council where she is a Deputy Leader and Cabinet Member for Corporate services.

Alice Lippard
Alice was a member of Kids' Club as a child and benefitted from individual support work. She is now a student and nearer the age of many of the Project's new parents so can give another perspective to our discussions.

Canon Michael Short
Michael worked as a priest of the Church in Wales in many parishes in South Wales but spent nearly 25 years in Caerphilly as, amongst other roles, Area Dean and part time Chaplain of Caerphilly Miners' Hospital. Although now retired he still officiates at services in the diocese and is active in community affairs. He has extensive experience of working with young people and says nothing shocks him.

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